Terms of Service

1 Agreement

By creating an account, generating an API key, or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you are using the Service on behalf of an organisation, you confirm that you have authority to bind that organisation, and “you” refers to that organisation. If you do not agree, do not use the Service.

2 Who we are

The Service is provided by Samie Stenberg (sole trader / enskild firma), trading as ODEN, VAT number SE970629669701, Briggvägen 35, 826 60 Söderhamn, Sweden (“ODEN”, “we”, “us”). You can reach us at [email protected].

3 The Service

ODEN is a web search and synthesis API. Given a query, it returns a synthesised answer and ranked citation metadata as JSON. Results are generated automatically from third-party web sources and are provided for informational purposes; we do not guarantee that any result is accurate, complete, or current (see sections 11 and 12).

4 Accounts & API keys

• You must provide accurate account information and keep it up to date.
• Your API key is a secret credential. You are responsible for keeping it confidential and for all activity that occurs under your key, whether or not authorised by you.
• Notify us promptly at our contact email if you believe your key has been compromised, so we can rotate it.
• You must be at least 18 years old, or have the legal capacity to enter a contract, to use the Service.

5 Acceptable use

You agree not to, and not to permit anyone to:

• use the Service for any unlawful purpose, or to retrieve, generate, or distribute unlawful content;
• attempt to circumvent, disable, or overload quotas, rate limits, authentication, or other technical safeguards;
• resell, sublicense, or pass off the raw Service as your own competing search API (you may build products and applications on top of ODEN);
• reverse engineer, scrape, or attempt to extract the underlying retrieval logic of the Service, except to the extent this restriction is prohibited by law;
• use the Service in a way that infringes the rights of others or violates any applicable law in your jurisdiction.

You are solely responsible for the queries you submit and for how you use the results.

6 Plans, pricing & VAT

• Free — 1,000 searches per month, no card required.
• Pro — €29 per month for 20,000 searches per month, billed as a recurring subscription.
• Top-up — €7 for an additional 1,000 searches, a one-time purchase that does not expire and stacks on any plan.

All prices are stated in euro (EUR) and, unless stated otherwise, exclude value added tax (VAT). VAT is added where applicable. For business customers established in the EU outside Sweden who supply a valid VAT identification number, the reverse charge mechanism applies and no Swedish VAT is charged; you are then responsible for accounting for VAT in your member state. For consumers, applicable VAT is shown at checkout.

Payments are processed by Stripe. By subscribing to Pro, you authorise us (through Stripe) to charge the applicable fee on a recurring monthly basis until you cancel. Monthly quotas reset each billing period; top-up credit carries over and does not expire. We may change prices with reasonable advance notice; changes take effect at your next renewal.

7 Renewal & cancellation

Pro subscriptions renew automatically each month until cancelled. You may cancel at any time from your dashboard; your Pro access continues until the end of the period you have already paid for, after which your account reverts to the Free plan. Cancelling does not remove any unused top-up credit. We do not provide pro-rated refunds for partial periods except where required by law (see section 8).

8 Refunds & right of withdrawal

Business customers: fees are non-refundable except as required by mandatory law.

Consumers: if you are a consumer in the EU, you normally have a 14-day right of withdrawal for distance contracts. Because the Service is a digital service supplied immediately, by creating an account and starting to use the Service you expressly request that performance begins at once and acknowledge that you lose your right of withdrawal once the Service has been fully performed, and that you may be charged proportionately for any part already supplied during the withdrawal period. Top-up credit that has already been consumed is non-refundable. Nothing here limits mandatory consumer rights under the law of your country of residence.

9 Availability & changes to the Service

We aim to keep the Service available and reliable, but we provide it without an uptime guarantee or service-level commitment. We may add, change, suspend, or discontinue features, and may perform maintenance, at any time. We will give reasonable notice of material adverse changes where we can.

10 Intellectual property

The Service, including its software, design, brand, and the ODEN name and raven mark, is owned by us and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service in accordance with these Terms.

You retain ownership of the queries you submit. You may use the synthesised answers and citation metadata returned by the Service for your own purposes, including in products you build. Citations are metadata and links pointing to source material — not reproductions of that material — and you are responsible for how you access and use any source content.

ODEN honours robots.txt directives and machine-readable EU text-and-data-mining (TDM) opt-outs before a page is read, and returns synthesised answers and citation metadata rather than wholesale reproductions of source content.

11 Third-party content

Results are derived from third-party web sources that we do not control and do not endorse. We are not responsible for the accuracy, legality, or availability of third-party content, and the inclusion of a citation is not an endorsement. You must independently verify results before relying on them, particularly for decisions with legal, financial, medical, or safety implications.

12 Disclaimer of warranties

To the maximum extent permitted by law, the Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that results will be accurate or complete. Mandatory statutory rights that cannot be excluded are not affected.

13 Limitation of liability

To the maximum extent permitted by law, ODEN will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the Service. Our total aggregate liability for any claim arising out of or related to the Service is limited to the greater of (a) the fees you paid to us in the 12 months before the event giving rise to the claim, or (b) €100.

Nothing in these Terms excludes or limits liability for fraud, for death or personal injury caused by negligence, or for any liability that cannot be excluded under applicable law — including mandatory consumer protections.

14 Indemnification

You agree to indemnify and hold ODEN harmless from any claims, damages, liabilities, and reasonable expenses (including legal fees) arising from your misuse of the Service, your violation of these Terms, or your infringement of the rights of any third party. This section does not apply to you to the extent you are a consumer.

15 Data protection

We process personal data as described in our Privacy Policy. Where you use the Service to process personal data of third parties (for example, within your queries), you act as the controller and we as your processor; business customers who require a Data Processing Agreement can request one at our contact email.

16 Suspension & termination

You may stop using the Service at any time. We may suspend or terminate your access, with or without notice, if you breach these Terms, fail to pay, or use the Service in a way that harms the Service or others, or to comply with law. On termination, your right to use the Service ends; sections that by their nature should survive (including IP, disclaimers, liability, indemnity, and governing law) will continue to apply.

17 Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date and, where appropriate, notify account holders. Your continued use of the Service after a change takes effect means you accept the updated Terms. If you do not accept them, stop using the Service.

18 Governing law & disputes

These Terms are governed by the laws of Sweden, without regard to conflict-of-law rules. The courts of Sweden have jurisdiction over any dispute, except that, if you are a consumer, you may also rely on the mandatory law and courts of your country of residence.

Consumers in the EU may also use the Swedish National Board for Consumer Disputes (Allmänna reklamationsnämnden, ARN, arn.se) and the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

19 Miscellaneous

• Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us regarding the Service.
• Severability. If any provision is found unenforceable, the rest remain in effect.
• No waiver. Our failure to enforce a provision is not a waiver of it.
• Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

20 Contact

Questions about these Terms? Email [email protected].